You can add segments to companies and people and by that, you will see on your roadmap which request came from which kind of customer.

By filtering for e.g. “High MRR Customer” or “Ambassador” features, you can ensure you focus on the right problems of the right customers.

You can edit Segments on the Contacts page in the tab “Segments”.

Better prioritize your roadmap

After you add segments on the People page, you now see them on the Projects page. Find out which kind of customer segment has mentioned which feature next to the Importance score. Click on a segment to quickly filter all projects by it.