Tags

Use tags for anything that’s not actionable.

We recommend using tags for everything that’s not immediately actionable. There are usually more observations in user interviews or feedback that you want to keep track of.

Tag groups give you a way to cluster these. We at Productlane use these tag groups:

• Competitor mentions
• Signup reasons (We send all automated survey results to Productlane)
• Upgrade reasons
• Churn reasons
• User activities
• User goals

Turn tags into Linear issues or projects quickly

If anything actionable found it’s way into the tags, you can convert it anytime to a Linear project or issue. If you open a tag, you can turn it into a Linear issue or project really quickly and keep all the connected thread links.