Contacts

Find customers who are actively giving you feedback.

The “Contacts” section includes people happy to give you feedback regularly, their companies, and a list of segments you can provide them. That way, your engineers or designers can directly contact customers to get real feedback on a feature idea.

Using CMD + K, you can very quickly search for the right company or user to get an overview of what problems they are still waiting to be solved for them.

See all feedback of a company at a glance

Another beautiful feature in Productlane is that you can view all feedback from all people wihtin a certain company at a glance. On the company details, you can see all feedback on the left, and on the right you see all linked Linear issues and projects of every person in that company.