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POST
/
feedback
Create feedback
curl --request POST \
  --url https://productlane.com/api/v1/feedback \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "text": "<string>",
  "painLevel": "UNKNOWN",
  "email": "jsmith@example.com",
  "origin": "INAPP",
  "projectId": "<string>",
  "issueId": "<string>",
  "notify": {
    "slack": true,
    "email": true
  }
}
'
{
  "id": "<string>"
}

​
Create Feedback

Create new feedback. This is the equivalent of adding feedback through the widget or portal.

​
Request Body

​
text
string
required
Feedback content (minimum 1 character)
​
painLevel
string
required
Pain level associated with this feedback
​
email
string
required
Email address of the person providing feedback
​
origin
string
Source of the feedback
​
projectId
string
ID of the project this feedback is related to
​
issueId
string
ID of the issue this feedback is related to
​
notify
object
Notification preferences
​
notify.slack
boolean
Whether to send Slack notification
​
notify.email
boolean
Whether to send email notification

​
Response

​
id
string
Unique identifier for the created feedback

​
Example Request

{
  "text": "The new feature is great, but it would be even better if we could customize the layout.",
  "painLevel": "LOW",
  "email": "user@example.com",
  "origin": "WIDGET",
  "projectId": "proj_123",
  "notify": {
    "slack": true,
    "email": false
  }
}

​
Example Response

{
  "id": "feedback_123456789"
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json
​
text
string
required
Minimum string length: 1
​
painLevel
enum<string>
required
Available options:
UNKNOWN,
LOW,
MEDIUM,
HIGH
​
email
string<email>
required
Maximum string length: 254
​
origin
enum<string>
Available options:
INAPP,
PORTAL,
SUPPORT_PORTAL,
API,
SLACK,
SLACK_CONNECT,
INTERCOM,
INTERCOM_ATTACHMENT,
ZENDESK_ATTACHMENT,
ZENDESK,
FRONT_ATTACHMENT,
EMAIL,
ZAPIER,
HUBSPOT,
PLAIN,
CALENDAR,
WIDGET,
AI_CHAT,
UPVOTE
​
projectId
string
​
issueId
string
​
notify
object

Response

Successful response

​
id
string
required