> ## Documentation Index > Fetch the complete documentation index at: https://productlane.mintlify.site/docs/llms.txt > Use this file to discover all available pages before exploring further. # Get thread > Fetch a thread by id. Use `expand` to inline messages and/or comments. Requires the threads:read scope. ## OpenAPI ````yaml openapi-v2.json get /threads/{id} openapi: 3.0.3 info: title: Productlane API description: Productlane API v2. version: 2.0.0 servers: - url: https://productlane.com/api/v2 security: [] paths: /threads/{id}: get: tags: - threads summary: Get thread description: >- Fetch a thread by id. Use `expand` to inline messages and/or comments. Requires the threads:read scope. operationId: threads-get parameters: - name: id in: path required: true schema: type: string - name: expand in: query required: false schema: type: string description: >- Comma-separated list of related resources to inline on the response. Allowed values: `messages` (inlines the conversation), `comments` (inlines internal comments). Pass either one alone or both separated by a comma, e.g. `messages,comments`. Unknown values are ignored. responses: '200': description: Successful response content: application/json: schema: type: object properties: id: type: string created_at: type: string updated_at: type: string title: type: string nullable: true text: type: string pain_level: type: string enum: - UNKNOWN - LOW - MEDIUM - HIGH origin: type: string status: type: string enum: - open - snoozed - done tab: type: string enum: - open - new - needs-response - my - snoozed - done snoozed_until: type: string nullable: true last_inbound_message_at: type: string nullable: true last_outbound_message_at: type: string nullable: true last_state_change_at: type: string nullable: true is_read: type: boolean contact: type: object properties: id: type: string email: type: string name: type: string nullable: true image_url: type: string nullable: true company_id: type: string nullable: true is_subscribed: type: boolean external_ids: type: object properties: intercom: type: string front: type: string zendesk: type: string hubspot: type: string plain: type: string productboard: type: string slack_channel: type: string additionalProperties: false created_at: type: string updated_at: type: string required: - id - email - name - image_url - company_id - is_subscribed - external_ids - created_at - updated_at additionalProperties: false nullable: true company: type: object properties: id: type: string name: type: string logo_url: type: string nullable: true domains: type: array items: type: string size: type: number nullable: true revenue: type: number nullable: true status_id: type: string nullable: true status_name: type: string nullable: true tier_id: type: string nullable: true tier_name: type: string nullable: true owner: type: object properties: id: type: string name: type: string nullable: true avatar_url: type: string nullable: true required: - id - name - avatar_url additionalProperties: false nullable: true external_ids: type: array items: type: string description: >- Caller-owned cross-system identifiers (CRM ids, etc.). Replaced wholesale on create/update. created_at: type: string updated_at: type: string required: - id - name - logo_url - domains - size - revenue - status_id - status_name - tier_id - tier_name - owner - external_ids - created_at - updated_at additionalProperties: false nullable: true assignee: type: object properties: id: type: string name: type: string nullable: true email: type: string image_url: type: string nullable: true required: - id - name - email - image_url additionalProperties: false nullable: true reporter: type: object properties: id: type: string name: type: string nullable: true email: type: string image_url: type: string nullable: true required: - id - name - email - image_url additionalProperties: false nullable: true tags: type: array items: type: object properties: id: type: string name: type: string color: type: string icon: type: string nullable: true description: >- Name of a Nucleo icon (PascalCase, e.g. `Notepad`, `Atom`). Must be a valid icon from https://nucleoapp.com - unknown names will not render in the dashboard or portal. tag_group_id: type: string nullable: true created_at: type: string updated_at: type: string required: - id - name - color - icon - tag_group_id - created_at - updated_at additionalProperties: false customer_needs: type: array items: type: object properties: id: type: string thread_id: type: string project_id: type: string nullable: true issue_id: type: string nullable: true priority: type: number created_at: type: string updated_at: type: string required: - id - thread_id - project_id - issue_id - priority - created_at - updated_at additionalProperties: false external_ids: type: object properties: intercom: type: string front: type: string zendesk: type: string hubspot: type: string plain: type: string productboard: type: string slack_channel: type: string additionalProperties: false ai_draft_html: type: string nullable: true ai_draft_sources: type: array nullable: true ai_draft_generated_at: type: string nullable: true ai_draft_started_at: type: string nullable: true ai_draft_error_at: type: string nullable: true messages: type: array items: anyOf: - type: object properties: id: type: string type: type: string enum: - email created_at: type: string direction: type: string enum: - inbound - outbound subject: type: string from: {} to: type: array cc: type: array bcc: type: array text: type: string html: type: string attachments: type: array thread_id: type: string user_id: type: string nullable: true required: - id - type - created_at - direction - subject - to - cc - bcc - text - html - attachments - thread_id - user_id additionalProperties: false - type: object properties: id: type: string type: type: string enum: - slack created_at: type: string direction: type: string enum: - inbound - outbound channel_id: type: string team_id: type: string slack_id: type: string slack_user_id: type: string slack_thread_id: type: string nullable: true slack_link: type: string text: type: string html: type: string attachments: type: array thread_id: type: string user_id: type: string nullable: true required: - id - type - created_at - direction - channel_id - team_id - slack_id - slack_user_id - slack_thread_id - slack_link - text - html - attachments - thread_id - user_id additionalProperties: false - type: object properties: id: type: string type: type: string enum: - chat created_at: type: string direction: type: string enum: - inbound - outbound platform: type: string platform_message_id: type: string chat_thread_id: type: string author_id: type: string nullable: true author_name: type: string nullable: true text: type: string html: type: string attachments: type: array thread_id: type: string user_id: type: string nullable: true required: - id - type - created_at - direction - platform - platform_message_id - chat_thread_id - author_id - author_name - text - html - attachments - thread_id - user_id additionalProperties: false - type: object properties: id: type: string type: type: string enum: - live_chat created_at: type: string role: type: string content: type: string attachments: type: array from_email: type: string nullable: true from_name: type: string nullable: true from_image_url: type: string nullable: true session_id: type: string required: - id - type - created_at - role - content - attachments - from_email - from_name - from_image_url - session_id additionalProperties: false - type: object properties: id: type: string type: type: string enum: - feedback created_at: type: string direction: type: string enum: - inbound - outbound title: type: string nullable: true text: type: string html: type: string origin: type: string thread_id: type: string required: - id - type - created_at - direction - title - text - html - origin - thread_id additionalProperties: false comments: type: array items: type: object properties: id: type: string created_at: type: string updated_at: type: string content: type: string attachments: type: array thread_id: type: string user_id: type: string nullable: true required: - id - created_at - updated_at - content - attachments - thread_id - user_id additionalProperties: false required: - id - created_at - updated_at - title - text - pain_level - origin - status - tab - snoozed_until - last_inbound_message_at - last_outbound_message_at - last_state_change_at - is_read - contact - company - assignee - reporter - tags - customer_needs - external_ids - ai_draft_html - ai_draft_sources - ai_draft_generated_at - ai_draft_started_at - ai_draft_error_at additionalProperties: false default: $ref: '#/components/responses/error' security: - Authorization: [] components: responses: error: description: Error response content: application/json: schema: type: object properties: message: type: string code: type: string issues: type: array items: type: object properties: message: type: string required: - message additionalProperties: false required: - message - code additionalProperties: false securitySchemes: Authorization: type: http scheme: bearer ````